Late on your tax return ? Contact us !

Tax services - Tax return in Geneva

Privacy policy

Tax Services is a website owned by Fiduciaire Fidulex Sàrl.

The Tax Services website can be accessed from

One of our main priorities is to protect the privacy of our visitors. This privacy policy describes the types of information collected and recorded by Fiduciaire Fidulex Sàrl in the operation of the Tax Services website and how it is used.

If you have any further questions or would like more information about our privacy policy, please do not hesitate to contact us.

This privacy policy applies only to our online activities and applies to visitors to our website with respect to information they share and/or collect in Tax Services. This policy does not apply to information collected offline or through channels other than this website.


By using our website, you hereby consent to our privacy policy and accept its terms.

Collected data

The personal information you are asked to provide and the reasons why you are asked to provide it will be specified to you at the time we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you, such as your name, e-mail address, telephone number, the content of any message and/or attachments you may send to us, and any other information you may choose to provide.

When you register to open an account, we may ask you for your contact details, including your name, company name, address, e-mail address and telephone number.

How we use your information

We use the information we collect in a variety of ways, including to :

  • provide, operate and maintain our website
  • Improve, personalise and develop our website
  • understand and analyse how you use our website
    develop new products, services, features and functionalities
  • communicate with you, either directly or through one of our partners, in particular for customer service purposes, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • send you e-mails
    detect and prevent fraud

Log files

Fiduciaire Fidulex follows a standard procedure for the use of log files. These files record visitors when they visit websites. All web hosts do this and it is part of the analysis of the hosting services. The information collected by log files includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time, referring and exit pages, and possibly the number of clicks. This data is not linked to any personally identifiable information. The purpose of this information is to analyse trends, administer the site, track users' movements around the site and gather demographic information.

Cookies and web beacons

Like any other website, Fiduciaire Fidulex uses "cookies". These cookies are used to store information, including visitors' preferences and which pages of the website the visitor has accessed or visited. This information is used to optimise the user experience by customising the content of our web pages according to the visitor's browser type and/or other information.

Advertising partners - Privacy policy

You can consult this list to find the privacy policy of each of Fiduciaire Fidulex's advertising partners.

Third party ad servers or networks use technologies such as cookies, JavaScript or Web Beacons which are used in their respective advertisements and links which appear on Fiduciaire Fidulex, and which are sent directly to the user's browser. They automatically receive your IP address when this happens. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalise the advertising content you see on the sites you visit.

Fiduciaire Fidulex has no access to or control over these cookies used by third-party advertisers.

Confidentiality policies of third parties

Fiduciaire Fidulex's privacy policy does not apply to other advertisers or websites. We therefore advise you to consult the respective privacy policies of these third-party advertising servers for more detailed information. These may include their practices and instructions on how to opt-out of certain options.

You can choose to deactivate cookies via your browser options. For more detailed information on managing cookies with specific web browsers, you can consult the respective websites of these browsers.

GDPR Data protection rights

We want to make sure that you are fully aware of your data protection rights. Each user has the following rights:

Right of access - You have the right to request copies of your personal data. We may charge you a small fee for this service.

Right of rectification - You have the right to ask us to correct any information that you consider to be inaccurate. You also have the right to ask us to complete any information that you consider incomplete.

Right to erasure - You have the right to ask us to erase your personal data, under certain conditions.

The right to restrict processing - You have the right to ask us to restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to the processing of your personal data, under certain conditions.

Right to data portability - You have the right to ask us to transfer the data we have collected to another organisation or directly to you, under certain conditions.

If you make a request, we have one month to reply. If you wish to exercise any of these rights, please contact us.

Information for children

Another of our priorities is to strengthen the protection of children when they use the Internet. We encourage parents and guardians to observe and participate in their online activities and/or to monitor and guide them.

Fiduciaire Fidulex does not knowingly collect personally identifiable information from children under the age of 13. If you believe that your child has provided us with such information on our website, we strongly encourage you to contact us immediately and we will make every effort to promptly delete such information from our records.

Changes to this privacy policy

We may update our privacy policy from time to time. We therefore advise you to check this page regularly for any changes. We will notify you of any changes by posting the new privacy policy on this page. These changes will come into force immediately after they are published on this page.

Third-party services

Google analytics

This website uses Google Analytics, a web analysis service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. Google Analytics uses "cookies", which are small pieces of information stored on your computer, to help the website analyse how users use the site. These cookies collect information such as browser type/version, operating system, referring URL, previously visited websites, IP address and time of server request.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Your IP address, which is transmitted by your browser as part of Google Analytics, is not combined with any other data held by Google.

If you wish to prevent the installation of cookies, you can configure your browser accordingly. However, please note that this may restrict certain functions of the website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Google Search Console

This website uses Google Search Console to improve its performance and provide an optimised user experience. Google Search Console allows us to monitor and analyse the performance of our website in Google's search results, collecting data such as search queries, organic traffic and clicks on our pages.

You have the right to refuse the use of these services by deactivating cookies or adjusting your browser settings. 


This website uses Hubspot to improve its operation and provide an optimised user experience. Hubspot helps us to manage and track interactions with our visitors, by collecting information about forms filled in and activities on the site.

We use this data confidentially to understand our users' preferences, to improve our content and services and to personalise our communications according to our visitors' interests.

Rest assured that we respect your privacy, and information collected via these tools will not be shared with third parties, unless required by law. You have the right to refuse the use of these services by deactivating cookies or adjusting your browser settings. 


If you have any questions or suggestions about our privacy policy, please do not hesitate to contact us.